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FAQ

Frequently Asked Questions

What’s your return policy?

We trust you will be satisfied with your Wyatt’s Pharmacy DME purchase. However, should you decide the merchandise is not satisfactory; Wyatt’s Pharmacy return policy is set forth below:

Wyatt’s pharmacy will issue a refund in the form and amount of the original tender paid (including sales tax) when the following conditions have been met:

→The merchandise must be returned seven (7) calendar days of purchase.

→The merchandise must be in its original, UNUSED condition unless there is a manufacturer’s defect.

→The original Wyatt’s Pharmacy receipt must be accompanied with the merchandise.

→All returns must be filed between Monday-Friday from 9:00AM-5:00PM. Returns will not be accepted on the weekends or after the above stated hours..

Bathroom Safety Equipment, Breast Pumps, Compression Socks, Lift Chairs, and Orthopedic Braces, can NOT be returned. Please make sure that you are satisfied with the equipment before you leave the store. If there is a defect you must contact the manufacture and they will assist you.

Lift Chairs may be returned up to 4 days from original purchase but a restocking fee of 40% of original purchase price and pickup fee will apply.


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.


Terms and Conditions

Our Privacy Guarantee

WyattsPharmacy.com is owned and operated by Wyatt’s Pharmacy. We are the sole owner of our customers' personally identifiable information. Your personally identifiable information is information that can be used to contact or identify you. Your name, home address, telephone number, and email address are examples of personally identifiable information. We do not sell, rent, loan or give your personal information to any non-affiliated third parties, except as described in this Policy. We may transfer your personal information to companies that perform services on our behalf or, if you opt in, to companies whom we believe may offer you related services or products that may be of interest to you. We notify businesses to which we transfer your personal information that the information was shared with us under this Privacy Policy. If you tell us that you do not wish to have this information used for further contact, we will remove you from our distribution list. With a customer's permission or if a customer chooses to use the services of our partners, we may pass certain personally identifiable information to partners. We may also share non-personally identifiable information with partners as, for example, with fulfillment house or other businesses that help us provide services to you.

Who May Use This Site?

This Site is not intended or designed to attract users under the age of 13. We do not collect personally identifiable data from any person we know to be under the age of 13 and instruct users under 13 not to send us any information to this Site.

This Site is designed for users from the United States. Users from other countries are advised not to disclose personal information unless they consent to having their information used as set forth in this Site's Privacy Policy rather than under the law of user's home country. You transmit data to servers located in Georgia subject to United States and Georgia law. You should not send any personal information to this Site unless you agree to be bound by this Privacy Policy and by United States and Georgia law.

We may link information collected from you through various means, including information collected automatically and through the use of cookies and Registered User information, with information we learn in our stores and from Registered Users. Our goal is to help offer you content, advertisements, products, and services that are most likely to appeal to you.

Personal Information Gathered by WyattsPharmacy.com

We want you to understand how any personally identifiable information you provide to us is collected and used. Your personally identifiable information is removed before collected information is passed to the database we use to generate reports. Thus, business reports created by WyattsPharmacy.com are based on aggregate information and do not identify a particular customer. We store your personally identifiable information in the following situations:

Pharmacy Services for Prescriptions Delivered to Your Door: If you order prescriptions for delivery to your door, your health care provider, prescription insurance information, and medical profile information will be stored in Your Account. When you order prescription medications, we ask a few brief questions about your medical history. State and national boards of pharmacy require that we ask you for this information, which is used by our pharmacists to ensure that your prescriptions are properly dispensed.

Payment (Billing) Information: For all orders prescription and nonprescription, we ask for credit card information.

For nonprescription orders, we will bill your credit card for nonprescription items and any applicable shipping and handling charges.

For prescription orders, we will bill your prescription insurance company for the cost of your medications, and charge your credit card your co-payment and any applicable shipping and handling charges. If you do not use prescription insurance, we will charge your credit card the cash price for the medication and any applicable shipping and handling charges.

Storage: If you choose to, we will store billing and shipping information as a convenience to you for future purchases, and we will store information about your prescription and nonprescription orders for order tracking and status retrieval purposes.

Contact Information: Wyatt’s Pharmacy collects personally identifiable information at WyattsPharmacy.com from web visitors who are interested in receiving services it offers, such as prescription services, e-mail alerts, newsletters, and other notifications. Wyatt’s Pharmacy works with third-party providers to provide specific services offered on WyattsPharmacy.com, and may collect personal information as part of the provision of those services.

Email and Newsletters: Wyatt’s Pharmacy collects personally identifiable information at WyattsPharmacy.com from web visitors who are interested in receiving services it offers, such as prescription services, email alerts, newsletters, and other notifications. Wyatt’s Pharmacy works with third-party providers to provide specific services offered on WyattsPharmacy.com, and may collect personal information as part of the provision of those services.

Download the Terms and Conditions | Here